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How charrli works

Being sustainable has never been so easy or felt so marvellous! It's simple: you enjoy, we'll refill! Here's bit of juicy detail on the service.




STEP 1

ORDER


STEP 2

DELIVERY


STEP 3

USE


STEP 4

REGULAR REFILLS




Step 1 – Order



Choose from a curated selection of eco-friendly British brands that we've made refillable.

Products come in three categories:


A) Refills

B) One-Time Purchases

C) Non liquid products / Accessories

Purchases can be one-time or subscription. Your empties are collected on next delivery day. They are cleaned & refilled to use over & over meaning no packaging waste. Swap products, pause your subscription or cancel anytime.

Step 2 – Delivery



Refills are delivered via e-bike or e-truck.  We live in London ourselves and know the last thing we need is more pollution!

Some areas we deliver to are Dalston, Stoke Newington, Haggerston, Newington Green, Islington



We deliver between 12pm - 6pm. Delivery is currently free!

Leave empties out for credit.  

Safe space: If you’re not going to be home, please leave us a note for the best place to drop it off.

Step 3 – Use



charrli’s subscription service means you’ll never run out of essentials, it's one less thing for you to worry about. 


But how do you know what frequency to choose for each product? Check out our fresh guide below to work out what you need.

Shampoo and
Conditioner

LIGHT 500ml every 6–8 weeks

MEDIUM 500ml every 4–6 weeks

HEAVY 500ml every 2 weeks

Body Wash

LIGHT 500ml every 6 weeks

MEDIUM 500ml every 4 weeks

HEAVY 500ml every 2 weeks

Hand Soaps

LIGHT 500ml every 6 weeks

MEDIUM 500ml every 4 weeks

HEAVY 500ml every 2 weeks

BODY LOTIONS

LIGHT 500ml every 8–10 weeks

MEDIUM 500ml every 6–8 weeks

HEAVY 500ml every 4–6 weeks

LAUNDRY CARE

LIGHT 500ml every 4 weeks

MEDIUM 1L every 4 weeks

HEAVY 1L every 2 weeks

All-Purpose Cleaners

LIGHT 500ml every 8–10 weeks

MEDIUM 500ml every 6–8 weeks

HEAVY 500ml every 4–6 weeks

Step 4 – Regular Refills



Receive regular refills on the frequency that suits you.

Each product has its own flexible subscription plan, making it easy for you to get the products you need when you need.

All packaging is reusable & returnable. We clean, sterilise and safely reuse just like the milkman.

On your next delivery day, leave out empties in our snazzy tote bag and we'll swap these with your new refills. You also get credit for returned bottles making refills cheaper!

Let's mould of single-use, one refill at a time! #reuserevolution!

What Our Clients Think...

"The products smell absolutely amazing! Finally I can use products that don't have any toxic chemicals in them and are actually good for me and good for the planet"

JOCELYN, DEBEAUVOIR TOWN