-->
Your cart
Close Alternative Icon

How charrli works

Being sustainable has never been so easy or felt so marvellous! It's simple: you enjoy, we'll refill! Here's bit of juicy detail on the service.




STEP 1

ORDER


STEP 2

DELIVERY


STEP 3

USE


STEP 4

REGULAR REFILLS




Step 1 – Order



Choose from a curated selection of eco-friendly brands and pantry items that are refillable. Delivered from your local zero waste shop.


Purchases can be one-time or subscription. Your empties are collected on your next delivery day and we'll give you credit! They are cleaned & refilled to use over & over meaning no packaging waste. Swap products, pause your subscription or cancel anytime.

Cut off times: Please order before 10:30 pm the night before your delivery date.

Step 2 – Delivery



Free delivery over £50! 

Refills are delivered via e-bike or e-truck. Guilt free, and carbon free convenience.  

Based on your postcode, the closest zero waste store will fill your order.



Safe space: If you’re not going to be home, please leave us a note for the best place to drop it off.

Step 3 – Use



charrli’s subscription service means you’ll never run out of essentials, it's one less thing for you to worry about. 


But how do you know what frequency to choose for each product? Check out our fresh guide below to work out what you need.

Shampoo and
Conditioner

LIGHT 500ml every 6–8 weeks

MEDIUM 500ml every 4–6 weeks

HEAVY 500ml every 2 weeks

Body Wash

LIGHT 500ml every 6 weeks

MEDIUM 500ml every 4 weeks

HEAVY 500ml every 2 weeks

Hand Soaps

LIGHT 500ml every 6 weeks

MEDIUM 500ml every 4 weeks

HEAVY 500ml every 2 weeks

BODY LOTIONS

LIGHT 500ml every 8–10 weeks

MEDIUM 500ml every 6–8 weeks

HEAVY 500ml every 4–6 weeks

LAUNDRY CARE

LIGHT 500ml every 4 weeks

MEDIUM 1L every 4 weeks

HEAVY 1L every 2 weeks

All-Purpose Cleaners

LIGHT 500ml every 8–10 weeks

MEDIUM 500ml every 6–8 weeks

HEAVY 500ml every 4–6 weeks

Step 4 – Regular Refills



Receive regular refills on the frequency that suits you.

Receive orders when we pick up empty containers. You earn credit for bottle returns: 500ml bottles are 10p and 1L are 15p, making your refills cheaper 🙂

The liquid packaging is reusable & returnable. We clean, sterilise and safely reuse these bottles (just like the milkman). You can also purchase jars with your pantry orders and decant.

Let's save the planet, one refill at a time! #reuserevolution!

What Our Clients Think...

"The products smell absolutely amazing! Finally I can use products that don't have any toxic chemicals in them and are actually good for me and good for the planet"

JOCELYN, DEBEAUVOIR TOWN